In the News | September 24, 2019
Christian Living Communities (CLC) in Englewood, CO, opened in 1972 and today owns, operates or manages 26 communities in seven states. It also oversees Cappella Living Solutions. With that growth, CLC has faced challenges, including the need to retain exemplary employees, including its certified nursing assistants. Whether it’s a comprehensive mentor program, wage increases or free CNA classes, CLC has made huge strides in employee retention. Chief Operating Officer Camille Burke spoke recently with McKnight’s Deputy Editor Elizabeth Newman about how they did it.
Q: What made CLC invest in certified nursing assistants?
A: We have typically been 5-star communities, but we did see our skilled areas were not as sharp as we’d like to be during mock surveys. In the mid-2000s, our retention for CNAs was around 45% for first-year workers. We knew that was an area where we could improve. We know that if someone makes it to employment for a year, we sometimes keep them for a lifetime.
To read the rest of the article, visit the McKnight’s Senior Living website.
We own and manage senior living communities alongside our parent company, Christian Living Communities.
"When we moved to Holly Creek we thought about what is visible, such as interiors, apartment layout, dining areas, which are all very nice but after living here for a year we have discovered what is most important is the people that live here and employees, who are all so considerate and kind who are at the HEART of Holly Creek. They make Holly Creek a special place in which to live."